Aggressive

    • Dealing with Conflict – MTD Training – eBook
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      • Dealing with Conflict – MTD Training – eBook

      • R30.00
      • Not many people like to deal with conflict, do you? Perhaps it’s the difference of opinion or if someone is getting aggressive towards you, but it’s not a pleasant experience. In this textbook you’ll learn the key skills and the techniques to handle conflict and complaints in many different ways. From dealing with the direct and outright abusive person through…